Social Customer Engagement Strategies
The digital transformation of customer engagement for technology companies is changing rapidly. As your prospects and customers become engaged socially with you and each other the way relationships are created and managed become drastically altered. This fast pace session will be delivered by Rick McCutcheon a leading authority on Social Selling and Jake Nicolle a Partner at Rainforest Media and Social Entrepreneur.
Background on Rick McCutcheon
Rick has been involved with the technology industry for over 20 years as a Senior Executive, Board Member, Educator and Professional Speaker. He leads a Social Selling & CRM Consultancy Practice based on the Full Contact Selling (FCS) Methodology.
Background on Jake Nicolle
Jake Nicolle is a Partner at Rainforest Digital, helping companies market themselves through digital advertising, specializing on Amazon as a platform for growth. As an audience building expert, Jake also co-founded 180 Drums, an e-commerce education business, and has spent the last 5 years becoming an expert in product development, product marketing, business operations, and online branding and strategy.
Facilitators: Kevin D'Arcy, MES Hybrid Document Systems and Rick McCutcheon, Full Contact Selling